Return & Exchange Policy

Our Commitment to Your Harmony

"We believe in the alignment of your journey. If your piece doesn't resonate, we are here to help."

The 30-Day Alignment Guarantee

At GinaKimKR, your peace of mind is our priority. We offer a 30-day return window from the date of delivery. For our mindful community in the EU, a 14-day cooling-off period is provided in accordance with local regulations.

Return Conditions

To ensure the purity of our collection, items must be returned in their original, pristine condition—unworn, unused, and nested in their original Wellness Alignment packaging with all tags attached.

• Proof of purchase is required for all returns.
• A 15% restocking fee applies to all accepted returns to maintain the integrity of our hand-inspected inventory.

Initiating Your Return

To begin your return process, please connect with us at hello@ginakimkr.com with your order number. Once your request is mindfully reviewed, we will provide specialized instructions and our return atelier address:

Yellim Jewelry (GinaKimKR Returns) Qiantian-cun Industrial Park, Chengyang-qu, Qingdao, Shandong, China (ZIP 866109)

*Unannounced returns cannot be accepted as they disrupt our alignment process.

Thoughtful Exceptions

To maintain the highest standards of hygiene and exclusivity, the following items are Final Sale and cannot be returned:

• Post Earrings: Due to sanitary reasons and for the safety of our community.
• Personalized Pieces: Custom-made anchors designed specifically for you.
• Gift Cards & Promotional Items: Marked as 'Final Sale' at the time of purchase.

Refunds & Restoration

Once your return is received and its energy inspected, we will notify you of the approval. Your refund will be restored to your original payment method within 10 business days. Please allow a short period for your financial institution to reflect this harmony.