Shipping policy

📦 Shipping Policy

🕒 Processing Time

All orders are processed within 1–3 business days after you receive your order confirmation email.
You will receive a separate notification as soon as your order has been shipped.

🌍 Shipping Regions & Estimated Delivery Times

We ship worldwide from our workshop in Asia.
Estimated delivery times after shipment:

  • Asia (e.g. Hong Kong, Taiwan, Singapore): 4–10 business days

  • North America & Oceania (e.g. USA, Canada, Australia): 7–12 business days

  • Europe & Middle East: 7–14 business days

  • Other regions: 7–14 business days

⏱ Please note: Delivery times may vary due to customs clearance or local courier delays.

🚚 Shipping Rates & Free Shipping

We offer region-based free shipping on qualifying orders.
Shipping is partially subsidized by us on larger orders.
We encourage multi-item purchases to reduce both your cost and our carbon footprint.

✅ No Surprises – Just Fair, Transparent Delivery:

  • 🌟 Always Free (No Minimum)
     Taiwan, Hong Kong, Macau, Singapore, South Korea

  • 💎 Free Over $25
     Japan, Vietnam, Thailand, Malaysia

  • 🇺🇸 Free Over $60
     United States

  • 🇪🇺 Free Over $50
     Europe & Central Asia

  • 🌍 Free Over $60
     All Other Regions

📦 For orders under the free shipping threshold, shipping rates will be calculated at checkout based on your shipping address.

💼 Customs & Duties

International orders may be subject to import taxes or duties, which are not included in our product prices.
Any such charges must be paid by the customer upon delivery.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.

❓ Need Help?

If you have any questions or concerns about your order, feel free to reach out:
📧 hello@ginakimkr.com